UK Freephone Orders
0800 387732
9am to 5pm Mon-Fri
International Orders
+44 2380 487209
Select Your Country

Fast Free DeliveryDelivery Information

FREE Standard UK Delivery 

For all UK orders, standard delivery is now completely FREE.
We no longer charge a small order handling fee for orders valued at less than £100.

However, in the interest of environmental responsibility we encourage our customers to consolidate orders wherever possible to reduce transportation usage.

UK Next Day Delivery for 'In Stock' Items

We aim to dispatch all items that are in stock in our UK warehouse, for delivery the next working day.

However, to guarantee a specific delivery for stock items you may wish to opt for a chargeable Express Delivery Service.

Special Express UK Delivery Options

These Express services are only available for stock items and may also require an earlier cut-off time for placing your order.
Please call customer services on 0800 387732 to check availability and deadlines BEFORE proceeding with any of these chargeable options:

  • Next Day Delivery before 10.30am     £12.50      
  • Next Day Delivery before 12 noon      £11.50      
  • Saturday Delivery 7am – 12noon       £38.00      

Please contact us for advice on delivery times for non-stock items.

International Delivery Charges



European Area*

Outside European Area

Level 1
Total Order Weight < 30 Kg

€35 / £24 per shipment

Delivery Quotation Required

Level 2
Total Order Weight > 30 Kg

Delivery Quotation Required

Delivery Quotation Required


*The European Area delivery rate applies to the following countries: Austria, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Guernsey, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Serbia, Slovenia, Spain, Sweden, Switzerland and Turkey.

Where a delivery quotation is required we can accept your order online and will then contact you to advise delivery costs and take the additional payment for these charges to complete and despatch your order.

Special Documentation for International Deliveries

All of our export invoices carry the country of origin and HS code by product.

If required Alpha Laboratories can obtain special documentation from chambers of commerce and legalisation from embassies. 
This includes EU C of O, Arab British C of O, ATR certificates and legalisation of these and invoices by particular embassies. 

Unfortunately we are charged for these documents by the issuing chambers and embassies and have to pass these on (at cost).  
If you require such special documentation, please add the details to the comments field when placing your order and we will get back to you with the costs before shipping your order.

For any questions about international delivery please contact us at