Quality at Our Core
In addition to top quality and best value products we pride ourselves on providing great service with a personal touch and by being a caring and ethical company.
ISO 9001:2015 Accreditation
In 1993 we implemented a quality management system that meets the standard of ISO 9001, an international standard which sets out the criteria for a quality management system. It is based on several quality management principles including a strong customer focus, a process approach and continual improvement.
Each year we welcome external auditors from the UKAS accredited certification body, NQA (National Quality Assurance) to assess our system, processes and procedures to ensure that they continue to comply with the standard.
In addition to ISO 9001, Alpha has recently upgraded the quality management system to incorporate the requirements of the ISO 13485.
ISO 13485 is designed specifically for organisations involved in the design, production, installation and servicing of medical devices and related services. It seeks to ensure quality, safety and efficiency and helps organisations to respond to the latest quality management system practices, including changes in regulatory requirements and expectations.
ISO 13485 is the gold standard of medical device quality management systems and achieving this certification is a direct result of our commitment to quality and safety.