Privacy Statement of Alpha Laboratories Ltd

Information about our Organisation and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Alpha Laboratories Ltd . We are based in England .

Our privacy policy covers Alpha Laboratories Ltd and its Web site:

Organisation Name: Alpha Laboratories Ltd
Address: 40 Parham Drive, Eastleigh , SO50 4NU
Country: England
Controller: Alpha Laboratories Ltd
Web Sites(s): http://www.alphalabs.co.uk/

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our Web site does not include links to third party Web service providers.

Automatic Collection of Information and Cookies

Use of cookies by Alpha Laboratories

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the website.

For more detailed information about cookies visit www.allaboutcookies.org

Three types of cookie may be used during your visit to alphalabs.co.uk:-

-Session cookies that are deleted after each visit.
-Persistent cookies are valid across visits and, for example, are used to avoid the need for you to re-enter your ordering information each time you visit.
-Third party cookies that are used by our partners, for example, which help us measure site visitors.

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data Collection and Purpose Specification

We only collect the personal data that you may volunteer while using our services. We do not pass this data on to third parties.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose, by indicating in a box at the point on the site where personal data is collected

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.
Where we disclose your personal data for purposes which are different from those indicated in the table mentioned above, we offer you the opportunity to consent to disclosure.

Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Telephone Calls

Please note that Alpha Laboratories may record telephone calls to assist in the resolution of complaints and improve our service standards. Conversations may also be monitored for staff training purposes.

Access to the personal data we may hold about you

You can ask us, by:
sending an email ( ecommerce@alphalabs.co.uk )
whether we are keeping personal data about you.
Upon request, which you can indicate by:
sending an email ( ecommerce@alphalabs.co.uk )
We will provide you with a readable copy of the personal data which we keep about you, within a week. - although we may require proof of your identity -. We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
erased rectified or amended completed

Privacy Compliance

Our privacy policy is compliant with The data Protection Act 1998 (the Act).

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Data Controller
Marketing
Alpha Laboratories Ltd
02380 483000

If you are not satisfied with our response to your concern:
you may wish to contact ICO ( http://www.ico.gov.uk/ )